Privacy notice

Last updated 31 October 2026.

Who we are

Nownet Limited, company number 08855739, registered office First Floor, Lipton House, Stanbridge Road, Leighton Buzzard, LU7 4QQ. We are the controller of the personal data described here.

What we collect

When you use our contact form or email us, we collect your name, email address, organisation if you give it, and your message.

When you visit the site, our host, Netlify, keeps short-term server logs, including your IP address, to deliver and protect the site. We don't use these logs to identify or track you.

Why we use it

Only to reply to your enquiry and, if you go on to work with us, to manage that relationship. Our lawful basis is legitimate interests: responding to people who contact us. The server logs are also kept under legitimate interests: running a secure website. We don't add you to marketing lists, and we don't sell your data or share it with anyone for their own purposes.

Where it's held

Form submissions are processed by our website host, Netlify, and delivered to our Google Workspace email. Both act on our instructions as data processors. Both may store data outside the UK; where they do, it is protected by safeguards recognised under UK law, such as the UK International Data Transfer Addendum or the UK Extension to the EU–US Data Privacy Framework.

The site loads its fonts and all other files from our own domain, so visiting it sends nothing to Google or other third parties.

How long we keep it

Enquiries that don't lead to work are deleted within 12 months. Client records are kept as long as needed for the engagement and our legal obligations.

The copy of each contact form submission held by Netlify is deleted within 90 days. By then it has reached our email, and the 12-month rule above applies.

Your rights

You can ask to see, correct or delete your data, ask us to restrict how we use it, or object to how we use it, by emailing sales@nownetsecurity.com. We'll reply within one month.

Complaints

If you're unhappy with how we've handled your data, please tell us first at sales@nownetsecurity.com and we'll look into it and respond. You can also complain to the Information Commissioner's Office at ico.org.uk.

Cookies

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